Last month I reported on the Reservation Rewards Scam, which charges unwitting consumers a monthly fee for "special offers and discounts."
I called the number listed on my credit card statement and talked to someone at Reservation Rewards. They sent me a form to claim a refund. I filled out the form, and yes, all the fees have been credited back to my charge account.
Apparently one way Reservation Rewards gets away with this scam is by refunding money when you complain, so most people don't take any further action. Check your credit statements, and if you see charges from Reservation Rewards (or Web Loyalty, the parent company), call and demand a refund!